© 2020 by IT Leadership Competence GmbH

Leadership

Our

Competences

IT Program- /
Project Management

25 years of project management experience, leading global programs&projects – with a track record of success delivering technology solutions & concepts to run IT as a business.
 

Wide experience in multi-year/multi-million programs, designing&delivering cost-effective global technology solutions, serving thousands of internal customers in 70+ countries.

Profound Delivery Management experience for IT infrastructure projects / Lead of Delivery Management organization with dozens of project managers, with a track record of infrastructure implementations.

Vast experience in leading task forces in business-critical IT areas. 

Implementation of project management framework including program/project portfolio, project documentation & reporting.

IT Service
Management

Expert ITIL knowledge, definition & implemen-tation of Global IT Service Portfolio Mgmt &
T Service Mgmt approaches in order to transform, manage and run IT as a business.

  • Service strategies, IT services definition

  • Global IT Service Catalog with business-approved Service Level Agreements (SLAs)

  • Configuration Mgmt database (CMDB)

  • Delivery of IT services against agreed quality and costs

  • Maintenance of Total Cost of Ownership (TCO) structures

  • Definition and Execution of Global Balanced IT Scorecard - Key Performance Indicators (KPIs) based Performance Management on Cost/Quality/Key Risks, based on industry benchmarks. 

  • Business Continuity Mgmt/Recovery Planning, incl. vendor management/outsourced services

  • Delivery of Global IT Service Reporting, from availability/performance as well as a financial perspective.

IT Business Management

Development & implementation of IT Business Management framework,consisting of:

 

  • Global IT Service Catalog with business-approved Service Level Agreements (SLAs),

  • Delivery of IT services against agreed quality and costs.

  • Maintenance of Total Cost of Ownership (TCO) structures, reporting on IT Services / IT Service Portfolios, playing a vital part in the transformation change across the firm.

  • Definition and Execution of Global Balanced IT Scorecard - Key Performance Indicators (KPIs) Performance Management on Cost/Quality/Key Risks, based on industry benchmarks. 

  • Development and implementation of processes and systems for IT Service Performance Management

  • Cost allocation & reporting, Actuals Allocations, Allocations Control, Allocations Reporting, Budgeting&Planning.

Interim
CIO Services

25 years of leadership experience, 20 years of them internationally – leading global organizations, with a track record of success delivering technology solutions & concepts to run IT as a business.

Very experienced in multicultural environments, internationally traveled leader with excellent communication skills in German and English and distinct customer orientation.

 

Focused on people management, empower-ing employees to achieve exceptional results.

Execution of Global Balanced IT Scorecard -
Key Performance Indicators (KPIs) Performance Management on Cost/Quality/Key Risks, based on industry benchmarks. 

 

Business Continuity Mgmt / Recovery Planning, incl. vendor management / outsourced services.


Cost allocation & reporting, incl. Allocations Control, Allocations Reporting, Budgeting & Planning.
 

Vast experience in leading task forces in business-critical areas. Experienced in major organizational reorganizations projects.
 

Implementation of Center of Excellence organizations abroad.

Organizational Development

Definition and implementation of concepts to run IT as a business.

Definition and Execution of a Global Balanced IT Scorecard - Key Performance Indicators (KPIs), Performance Management on Cost/Quality/Key Risks, based on industry benchmarks. 

Implementation of Total Cost of Ownership (TCO) structures, playing a vital part in the transformation change across the firm.


Development and implementation of processes and systems for Service Delivery, incl. vendor management / outsourced services.


Vast experience in leading task forces in business-critical areas to drive organizational change.

 

Experienced in major organizational reorganizations projects.

 

Implementation of Center of Excellence organizations abroad.
 

Very experienced in multicultural environments, internationally traveled leader.

Leadership
Excellence / Coaching

25 years of leadership experience, 20 years of them leading global organizations & projects.
 

Very experienced in multicultural environments, internationally traveled leader with excellent communication skills in German and English and distinct customer orientation.

Focused on people management, empowering employees to achieve exceptional results.

Vast experience in leading task forces in business-critical areas.

 

Experienced in major organizational reorganizations projects.


Experienced mentor.

Strong believe in:

«Give a Man a Fish, and You Feed Him for a Day. Teach a Man To Fish, and You Feed Him for a Lifetime.»